Privacy Policy

Privacy Policy

The "Wieliczka" Salt Mine Tourist Route Ltd. [ Kopalnia Soli „Wieliczka” Trasa Turystyczna Sp. z o.o.] operates and administers the web service athttp://www.grandsal.pl(the "Service"), which is made available to persons using the Service. The entire content of the "Wieliczka" Salt Mine Tourist Route Sp. z o.o. Internet Service is its property.

The "Wieliczka" Salt Mine Tourist Route Ltd. constantly updates the information contained on the Site, but it shall not be held responsible for the information presented on the Website being up to date, precise or complete At the same time, the "Wieliczka" Salt Mine Tourist Route Ltd. reserves the right to make changes in parts or all the Service without notice. Risk associated with accessing and using the information presented in the Service shall be borne by the users themselves. The "Wieliczka" Salt Mine Tourist Route Ltd. shall not be liable for damages caused as a result of the use of the Service.

The Service is informative in nature. The "Wieliczka" Salt Mine Tourist Route Ltd. provides no guarantee as to the form and the content of information contained in the Service, and in particular their being up do date, precise, complete, detailed and useful for particular action of the users of the Service. The "Wieliczka" Salt Mine Tourist Route Ltd. shall not be liable for damage suffered by users of the Service or any third party in connection with using the Service. Any risk associated with the use of the Service, and in particular accessing and using the information presented in the Service, shall be borne by the users themselves. The “Wieliczka»” Salt Mine Tourist Route Ltd. reserves the right to change information contained in the Service at any time, without prior notification of the users.

Service users (hereinafter "Users") have the right to download and print entire pages or parts of the Service, provided that they do not infringe the copyrights or trademark registration being the property of the "Wieliczka" Salt Mine Tourist Route Ltd. No part of the Service can be for commercial purposes copied in entirety or in part, transmitted electronically or otherwise, modified, linked or used without prior written consent of the "Wieliczka" Salt Mine Tourist Route Ltd.

All rights to the Service, including all graphic elements and the Service page layout and any other elements are the property of the "Wieliczka" Salt Mine Tourist Route Ltd. The Service and all its elements are protected by law, in particular the Act of 4 February 1994 on copyright and related rights (Consolidated text. Journal of Laws of 2000 No. 80 item 904, including further amendments), the Act of 16 April 1993 on combating unfair competition (Consolidated text. Journal of Laws of 2003 No. 153 Item 1503, including further amendments) and the Act of 27 July 2001 on the protection of databases (Journal of Laws of 2001, No. 128, Item 1402, including further amendments).

Service use is allowed on condition of not infringing upon any rights arising from the regulations in force and the rights of protection for proprietary trademarks. The use of the Service in any other manner requires signing a written agreement or obtaining the consent for such use from the "Wieliczka" Salt Mine Tourist Route Ltd.

Contact us

Users shall direct questions regarding the Terms of Service to: hotel@kopalnia.pl

Information about cookies

“Cookies” are small text files containing data sent from the website and stored in the user’s computer or any other user’s equipment. The “Wieliczka” Salt Mine Tourist Route Ltd. website uses cookies for the purpose of recognizing personal preferences of users and logging information. In other words, cookies used by the service allow to recognize the user’s computer during his next visit to the website and are used solely for the purpose of facilitating access and use of the service.

The “Wieliczka” Salt Mine Tourist Route Ltd. website uses, and allows third parties (Google AdWords, GoogleAnalytics, Benhauer Sp. z o.o.) to use cookies for statistical purposes and advertising.

It is the user who decides whether he wants cookies to be downloaded by his computer. He can deactivate or completely switch off cookie files in his own computer browser options or select the appropriate options of his firewall programme. He can also remove/delete all the cookies downloaded so far.

The user can block the Analytics service for display advertising or adapt advertising offered by the Google advertising network in Ads Preference Manager.

However, switching off cookies may cause disadvantages in using our service.

Information Clause

In accordance with Articles 13(1) and 13(2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or "GDPR") I wish to inform you that:

  1. The controller of your personal data (hereinafter “the Controller”) is Kopalnia Soli "Wieliczka" Trasa Turystyczna Sp. z o.o., Park Kingi 10, 32-020 Wieliczka – the operator of the Grand Sal Hotel and the “Salt Mill” Guest Rooms.
  2. Compliance with data protection rules is supervised by a Data Protection Inspector appointed by the Controller, who may be contacted by e-mail: iod@kopalnia.pl
  3. Personal data will be processed for the purposes related to your activity on the www.grandsal.com website on the basis of the following legal bases:
    Purpose of data processing     Legal basis for data processing
    Receiving and replying to inquiry regarding the offer, or making a reservation for a stay.
    • article 6(1)(b) GDPR (taking action at the request of the data subject prior to entering into an agreement),
    • article 6(1)(f) GDPR (purposes of legitimate interests – contact with the person placing the order on behalf of the ordering party),
         
    Handling of the complaint process
    • article 6(1)(b) GDPR (taking action at the request of the data subject prior to entering into an agreement),
    • article 6(1)(f) GDPR (purposes of legitimate interests – contact with the person making a claim on behalf of the ordering party),
         
    Compliance with the obligations arising from the law concerning the issue and retention of accounting documents (invoices, receipts) – in case an invoice is requested
    • article 6(1)(c) GDPR (legal obligation) - the Accounting Act and tax law regulations
        
    Conducting promotional and marketing activities (selected forms of communication, such as sending newsletters, may require your additional consent under separate provisions of law).
    • article 6(1)(f) GDPR (legitimate interest – direct marketing of products and services).

     

    Claim assertion and undertaking action related to the debt collection process, as well as defence against claims
    • article 6(1)(f) GDPR (legitimate interest – claim assertion and undertaking debt collection actions, defence against claims)
        
  4. The recipients of your personal data will be entities providing services to the Controller, in particular the IT service of the www.grandsal.com website, entities handling the reservation process, accounting companies, banks and payment operators, transport companies (in case of choosing an additional service of transfer to the hotel), marketing agencies (in the scope of marketing activities). The recipients of your data will also be entities authorised to receive data under the law.
  5. Your personal data will be stored:
    • for the duration of the agreement concluded with you or communication conducted,
    • until you have objected to the processing of your data – in the case when the processing of personal data is based on a so-called legitimate interest (such cases are described in point 3 above),

      After the period indicated above, your personal data will be archived for as long as the relevant legal regulations require data to be stored or for as long as any claims are time-barred.
  6. In connection with the processing of personal data, you have the following rights:
    1. the right of access to data content, the right of rectification, the right to erasure, the right to limit data processing, the right to data portability,
    2. the right to object to the processing of your personal data – if the processing of your personal data is based on the so-called legitimate interest and under the conditions specified in the provisions of the General Data Protection Regulation,
    3. the right to lodge a complaint to the supervisory authority (President of the Office for the Protection of Personal Data) if it is considered that the processing of personal data violates the provisions of the General Data Protection Regulation.
  7. All the above-mentioned rights apply to the extent provided for in the General Data Protection Regulation.
  8. Providing your personal data is obligatory if such an obligation results from the provisions of the Accounting Act and tax law regulations (with respect to issuing and storing accounting documents and their storage). Providing data for other purposes (as described in point 3) is voluntary, but necessary to use a particular service, such as sending an enquiry or making a reservation.
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The Grand Sal Hotel Internet service uses ‘cookies’ which facilitate the use of its website resources. Using the service, you simultaneously agree to use cookies. You will find more detailed information in the bookmark “Privacy policy.”

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